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Geneva Progress

Possible Economies for City Taxpayers
Memo originally forwarded to Geneva City Council in early 2008. Date of this final draft is 9/28/2008.

In light of the fiscal dilemmas of many cities in the US, compounded by the growing recession, state and local governments more than ever are reviewing the way they do business and how they perform their critical functions. For at least a couple of years, the State of New York has started to openly discuss the opportunities to improve the allocation and conservation of limited resources by pooling and consolidating services across multiple municipal jurisdictions. With over 1600 local government entities in New York, the opportunities for streamlining “government” abound.
For example:

The Town and Village of Seneca Falls are investigating (with a grant from NY State) ways to consolidate some of their operations.

In June 2008, the Town of Clay voted to merge its police operations into those of Onondaga County Sheriff’s Department to improve both administrative as well as operational efficiency.[2]

Certain infrastructure functions are simply natural areas for reducing costs through economies of scale.

For over 25 years, the Town of Geneva has purchased water from an extension of the City of Geneva’s water system rather than build its own plant.

Road and highway maintenance and repair are another area where consolidation makes good sense.

In the recent past, formal attempts have been made to initiate discussions between the Town of Geneva (“Town”) and the City of Geneva (“City”) to determine where the opportunities lie for cooperation and consolidation that will save tax payers real money. These talks have not gone very far because of the wide discrepancy between tax rates of the two communities and a lack of leadership to take the next steps.

While this long-running debate unfolds, the City has started planning for the 2009 City budget. We need to take a hard look at our finances for two reasons: first, because there is an immediate payoff in lowering or eliminating the potential for a tax increase and second, we need to put ourselves in the best position possible to encourage consolidation of services with the Town by demonstrating that we are committed to improving City operations.

Redundant Dispatching Functions at Geneva Fire Department

One area where there appears to be immediate opportunities for saving taxpayer funds is the elimination of redundant activities such as the City of Geneva Fire Department’s 9-1-1 dispatching system. Unlike all other communities in Ontario County, the City staffs its own emergency communications through the Geneva Fire Department. This activity is a hold-over from a bygone era when dispatching and communications technologies were more primitive and less effective. As a result, fire response dispatching needed to be handled at a local level. For example Geneva’s system of pull boxes, technically called the Gamewell System was a huge advance in fire emergency technology 40 years ago. But over the last 15 years it has been eclipsed by a host of innovations in communications and technologies that offer a broader and more robust range of options that combine high speed fiber optics, Internet, cell phone, and microwave communications.

The State of New York now has a system of 62 county emergency services that are all interconnected for redundancy and back-up in case of statewide or national emergencies. In addition, individual counties can back one another up when one county system has problems. Fire departments all over Ontario County as well as other counties throughout the state get their fire and emergency notifications from specialized county offices of emergency services that typically come under the purview of the County Sheriffs Departments. These centralized 9-1-1 operations dispatch fire, rescue, police, and medical responses for virtually all emergencies.

Based on my knowledge of the current system and setup in the City of Geneva, I believe there is a real opportunity for the City to disband its redundant 9-1-1 dispatching service and allow the Ontario County Emergency Management Service to take over saving City taxpayers somewhere around $200K plus per year when fully implemented with no loss of response effectiveness. I further believe that a transition to the County operation could be effected quickly after the appropriate technical and administrative issues are addressed and with no disruption of service. It is also very possible that Geneva’s full-time dispatchers could transfer to the County operation.

Rationale for Making the Switch


1. Advances in technology long ago achieved the needed sophistication to allow emergency communications to be centralized at the County level.

2. The Geneva system is redundant at this point for all calls which come by cell phone or land line. (Cell phone calls may already be going to the County 9-1-1 system.) with this signal being indifferent to where it goes. The only unique aspect of Geneva’s 9-1-1 system is that the Gamewell Pull Station system features approximately 100 hard wired pull stations that send a signal directly to the Geneva Fire Department dispatch system on Geneva Street. With the use of some additional technology, this system could also be tied into the County’s 9-1-1 system.

3. No other local fire department in Ontario County handles 9-1-1 services. Geneva is almost unique in this activity both regionally as well as for its size. In fact it is highly unusual that a small community has a need to do its own 9-1-1 emergency response. Name almost any City in New York State and there is a 95%+ likelihood that all emergency services are dispatched at the county level. If you can’t think of a City consider the following cities among the list: Ithaca, Waterloo, Cortland, Syracuse, Auburn, Canandaigua, Binghamton to name just a few.

4. Separating the dispatching function at the local level from the fire and medical response functions inherently eliminates potential conflicts of interest when problems or discrepancies arise in emergency service.

5. By switching all dispatching services from the City of Geneva to the county level, the City will be also transferring the operational risk from a small pool of citizens to the greater pool of citizens represented by the County. This will strengthen our financial security by reducing our liability exposure and possibly reducing the City’s cost of insurance.

6. Hard savings are based on the analysis presented below. The information was taken from the City of Geneva 2008 Budget document dated October 18, 2007.

Notes: It is assumed that the City will incur additional savings in equipment and replacement costs on an on-going basis. Also, it is anticipated that these numbers will increase for the 2009 budget.

Recommended Need for More Information

The information presented has been assembled over a period of time and with considerable thought as to the implications. This is an appropriate time for City Council to consider this opportunity during this 2009 budget planning process.

Nevertheless, there is a need for more research and data gathering that will serve the City and its residents well. I do not have the time or status to get this information and feel that the City Manager and his staff would be better suited to objectively complete and fully verify this work.

On doing the research I have the following suggestions:

First, interview Geneva’s dispatchers and Fire Chief to obtain a thorough understanding of how an emergency 9-1-1 call is currently handled in the City from any of the sources – cell phone, land line, pull-box, word-of-mouth.
Call several local communities in Ontario and adjoining counties to see how 9-1-1 emergency response services are handled. May I suggest: Canandaigua, Ithaca, and Auburn.
Call Ontario County’s Emergency Management Office and discuss the cost and technical and administrative issues that need to be addressed to make a successful transition to the county system.

Ontario County Emergency Management Office
Jeffrey Harloff, Director
2914 County Rd. 48
Canandaigua, NY 14424
(585) 396-4310 Fax: (585) 396-4583

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[1] Prepared by Robert K. Camera, 163 Lafayette Ave., Geneva, NY

[2] Based on the news reports (TV 5, April 8, 2008), the move is expected to produce a savings on the Town Budget of over $1 Million/year which will reduce property taxes in the Town of Clay by 20%.  

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